Claims & Exchange
Always Make an Unboxing Video While Opening the Box for First Time to Avoid Any Inconvenience 😇
YOU CAN CLAIM FOR EXCHANGE OF YOUR PRODUCTS WITHIN 14 DAYS OF DELIVERY
- If you receive any product that was damaged during shipping you can claim for Exchange at email@example.com or WhatsApp at 03162933456.
- For making any Claim make sure to record a video while opening the package after delivery i.e Unboxing Video.
- Any claims without Unboxing Videos will not be entertained.
- After receiving a claim we will analyze the evidence and will process the claims accordingly.
- If claims is legit we will send you an Exchange product immediately without any Charges .
Wooden Furniture Warranty:
If you face ANY technical problem with any of our Wooden FURNITURE items like Ottoman, Puffs and stools within 6 MONTHS of your purchase, we'll fix that problem for you FOR FREE! Our rider will come pick up the product, we'll have it fixed, and send it back to you within a week!
DELIVERY TIMES FOR EXCHANGING PRODUCTS:
For Karachi: 2-3 Working Days
For anywhere else: 4-5 Working Days
If you'd like to contact us for any other reason, visit our contact us page.